If you have a question, please help us by submitting through the form at the right!
For help with identifying a pattern, please send us a request through our contact form and we will be in touch with additional information as to how we can help. We will need for you to include your name, date of purchase, place of purchase and any other information known. We will ask that you also let us know the reason for your request to avoid fraudulent requests.
P.O. Box 53234
Knoxville, TN 37950
E-mail is the best ways to contact us but if you need to call about an order or for product information on in-stock products only, please do so! We will return your call as quickly as possible.
Business Call Hours:
If it's not in our store, we do not have it in stock at this time. If you would like to be notified about an item or pattern that is not in our store, please complete our contact form to the right and submit as a request for notification so we will have your contact information on file.
Please read our FAQs before contacting us as many of your answers are there.
We do not take orders by phone for security reasons. Keep in mind that the fastest way to contact us is via our contact form or chat when available!
We kindly ask that you do not call to ask if we have an item in stock or if we have additional pieces. Submit your request by completing our contact form.
Phone: (865) 332-0549
Your message will be received at a remote voice mail at any time of day.
Please Note: If you leave a message with phone number but your number registers as anonymous or blocked, we will not be able to return your call.